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Common mistakes when sending us designs

January 14th, 2013


Today we're going to talk about a few points of mistakes when submitting designs. First, if you are creating your own designs outside of our create studio, you may find our templates page to be very helpful before submitting your design to us. Here are a few design submission mistakes that we have encountered:

1. Template lines visible when the image is submitted

If you submit an image with bleed and detail that shows template lines, we would need these removed, otherwise they will exist on the final product. Depending on the complexity of the bleed part of the design, these lines can be either very simple or difficult for us to remove. So it is very important to send us the image without the template lines. If you have a file that is larger than the template files that we have, feel free to send us an image with and without the template lines that you want us to set your image to.

2. Low-Resolution image submissions

If you send us an image with lower resolution than 375 pixels x 375 pixels, we may reject your submission. It is always important that whatever software you are using, try to export or render your image to the scale of our template files or even larger. If you don't have any idea what resolution is, feel free to submit the image to see if we can accept it, we will let you know.

3. Submitting a file that cannot be opened

Please double check your file to make sure that it loads on your computer exactly how you would like to see it before sending it to us. This ensures, on your end, that the file is able to be read and not corrupted. It can be very easy to mistakenly click on a file from your hard drive that you did not want to send.

4. Submitting a rectangular image

When you submit a rectangular image with text in the corners, and would like it to fill the entire front of the button, it can not be completely possible. After all, a circle is pretty much a "square without corners". If you want a focal point and let us know, we can zoom in the rectangular image and line it up as close as we can. Otherwise, if you wanted the complete image showing, it would then create "whitespace" on the edges. Usually when you submit a rectangular image, it will be processed as the designer thinks would look the best, unless there are specific instructions on focal point or "whitespace" color.

5. Submitting .wbb files

The .wbb file format is set up so that you can directly order from the create studio. We don't process .wbb files the same way as other file formats. If you have a .wbb file that you want to submit, please follow these simple instructions. Launch our Wacky Buttons Interactive Design Studio. On that page, click on "start from scratch". Choose "open file" on the far left on the menu bar of the Design Studio window, then browse your computer for the .wbb file. Once it has successfully loaded, all you have to do is click the lower right hand side button that says "Submit Design", and fill theĀ  form out. These steps can be repeated if you have multiple .wbb files. Did you know that submitting your own creation with our Wacky Buttons Interactive Design Studio, you can immediately order after submitting? Well if you didn't, now you do!

Thanks again, everyone. If you have no idea about image files or computers but want us to design a button for you, feel free to either call, live chat, or email us! We are here to make it easy for you to get your buttons!